Data Protection & Privacy

jldbt's Privacy Policy

Your personal information is very important to us. This policy explains how we collect, use, and protect your data.

Last Updated: This privacy policy is reviewed regularly and updated as needed. Users are advised to revisit this page from time to time.
1

Introduction & Scope

jldbt ("we", "our", or "platform") is an online casino and betting service provider. When you visit our website jldbt.lat, create an account, or use any of our services, you agree to all the terms of this privacy policy.

This privacy policy applies to users in Bangladesh and explains what types of information we collect, why we collect it, how we store and process it, and under what circumstances it may be shared with third parties. We believe that transparency and user trust are the foundation of a lasting relationship.

You must be 21 years of age or older to use our platform. We do not intend to collect information from minors. If we become aware that a minor's information has been collected, it will be deleted immediately.

2

What Information We Collect

jldbt collects information in several ways. The details are described below:

2.1 Information You Provide

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID or passport details (where identity verification is required)
  • Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
  • Bank account details (for bank transfers)
  • Details of communications with the support team

2.2 Automatically Collected Information

  • IP address and device type
  • Browser version and operating system
  • Cookies and session data
  • Time of site visits, pages viewed, and click data
  • Usage patterns — which games or sections are used most

2.3 Information Received from Third Parties

In some cases we may verify information from approved third-party services to confirm your identity or prevent fraud. This information is used for security purposes only.

3

Purpose of Data Use

Information collected by jldbt is used for the following purposes:

  • Account Management: To create and verify accounts and ensure uninterrupted service.
  • Transaction Processing: To process deposit and withdrawal requests, such as through bKash, Nagad, Rocket, Upay, or bank transfer.
  • Security & Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
  • Age Verification: To prevent anyone under 21 from accessing the platform.
  • Customer Support: To resolve your issues quickly and effectively. Our support team provides 24/7 service.
  • Service Improvement: To analyze usage patterns and further improve the platform experience.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Communications: To send important account-related notifications, policy update information, and security alerts.

We do not use your information for any other purpose not clearly stated here.

4

Cookies & Tracking Technologies

jldbt uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

4.1 Types of Cookies

  • Essential Cookies: Required for the basic operation of the platform. Without them, login sessions and security features will not work.
  • Functional Cookies: To remember your preferences, language, and personalization settings.
  • Analytics Cookies: To monitor site usage and improve our services.
  • Security Cookies: To detect and prevent fraudulent activity.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may cause some core features of the platform to not work properly.

5

Data Sharing & Third Parties

jldbt does not sell your personal information or share it with third parties for marketing purposes. However, information may be shared in specific circumstances:

  • Payment Processors: Only the transaction information necessary to process financial transactions is shared with bKash, Nagad, Rocket, Upay, or banking partners.
  • Technology Partners: With hosting, security, and analytics service providers who operate the platform, and who are required to follow our privacy standards.
  • Legal Authorities: With competent authorities when required by a legal order, judicial directive, or investigation.
  • Fraud Prevention: With relevant agencies to detect money laundering, terrorism financing, or other illegal activity.
  • Business Restructuring: With a new entity in the event of a merger, acquisition, or other business change, in which case you will be notified in advance.

Before sharing information with any third party, we ensure they follow appropriate data protection standards.

6

Data Protection & Security

jldbt treats the protection of your data as its highest priority. We have implemented industry-standard technical and organizational security measures:

6.1 Technical Safeguards

  • SSL Encryption: All communication between you and our servers is encrypted using SSL technology.
  • Data Encryption: Advanced encryption methods are used when storing sensitive information.
  • Firewall & Antivirus: Our server infrastructure is protected by secure firewalls and security software.
  • Two-Factor Authentication (2FA): For added security on your account.
  • Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.

6.2 Organizational Safeguards

  • Only authorized personnel have access to personal information.
  • All staff are trained on data protection.
  • A minimum privilege policy is followed for data access.

However, no method of transmitting data over the internet is 100% secure. We make every effort to protect your data, but we cannot guarantee absolute security.

7

Data Retention Period

jldbt retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for a set period for the following reasons:

  • To meet legal or regulatory obligations
  • To protect information in the event of a dispute or legal claim
  • In the interest of preventing fraud and misuse
  • To maintain records of financial transactions

Once the designated retention period ends, information is securely deleted or anonymized.

8

Your Rights

You have the following rights over your personal information, and jldbt fully respects these rights:

8.1 Right to Access

You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Having accurate information is important for both parties.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal or regulatory obligations.

8.4 Right to Restrict Processing

You may object to the processing of your information for specific purposes. We will consider each request and take appropriate action.

8.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us directly.

9

Protection of Minors

jldbt is operated for persons aged 21 and over only. We do not intentionally collect any personal information from minors.

We have taken a number of steps to verify age. If a parent or guardian becomes aware that their child has used our platform without permission and has provided information, please contact us immediately. We will arrange to delete that information promptly.

10

International Data Transfers

On occasion your information may be transferred to or stored outside Bangladesh. In such cases we ensure that appropriate data protection measures are in place in that country or with that entity.

We take appropriate safeguards for international data transfers, such as ensuring contractual clauses or other legal protections are in place.

11

Third-Party Websites

Our platform may contain links to third-party websites. This policy applies only to jldbt's own services. Third-party sites have their own privacy policies, and jldbt is not responsible for their methods of collecting and using information.

Before visiting a third-party site, you are advised to read their own privacy policy.

12

Policy Changes

jldbt may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

13

Contact Us

If you have any questions or concerns about this privacy policy, need to make a request regarding your information, or wish to exercise your rights, please contact us:

Support Email:

Live Chat: 24/7 direct support (in Bengali and English)

Our support team will process your request as quickly as possible.

Want to Know More?

Also read our Terms & Conditions and Responsible Gaming guidelines.